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Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

For payment we take the following Cash, Cashapp, Venmo, Zelle, card or tap pay and Checks.

Cancellation Policy

Cancellation & Rescheduling Policy

We understand that life happens and plans can change. To respect our time and ensure availability for all clients, we require the following:

  • At least 24–48 hours’ notice is required to cancel or reschedule an appointment.

  • Cancellations made with less than 24 hours’ notice will be charged 50% of the scheduled service cost.

  • Same-day cancellations or no-shows will be charged 100% of the service cost.

Recurring Service Appointments

  • Recurring appointments are reserved exclusively for you.

  • Skipping or canceling a recurring service without proper notice will still be subject to cancellation fees.

  • Multiple last-minute cancellations may result in removal from the recurring schedule.

Satisfaction Guarantee

Our Satisfaction Guarantee

Your satisfaction is important to us. If you are not completely satisfied with your cleaning, please let us know within 24 hours of your service.

We will gladly return to re-clean the specific areas of concern at no additional cost.

Guarantee Guidelines

To ensure fairness for both parties, please note:

  • Concerns must be reported within 24 hours of the scheduled service.

  • The guarantee applies only to areas included in your booked service.

  • We do not offer refunds; instead, we offer a re-clean to address the issue.

  • We must be given the opportunity to correct the issue before any third-party service is hired.

  • The guarantee does not apply to:

    • Permanent stains or damage

    • Wear and tear

    • Items that cannot be safely cleaned

    • Homes with excessive clutter that limits access

    • Areas not reasonably accessible at the time of service

FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

Our Company

Hello, my name is Marilyn! We decided to name the company after our 7-year-old twins, Eileen and Julieanni. We are currently working to build our business and hire a great team to provide the best service possible. Our goal is to ensure you have an excellent experience and receive outstanding service.

Operating Hours

Mon - Fri: 8:30am - 4PM
​​Saturday: 9am - 4pm
​Sunday: 9am - 4pm

512-222-7749

www.ejcleaners.com

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